:root{
  --bg:#f3f5f8;--card:#fff;--ink:#14202e;--muted:#5d6b7a;--line:#e1e6ec;--brand:#0b5fad;--brand-ink:#fff;--brand-soft:#e7f0fa;
  --ok:#1f9d55;--ok-soft:#e5f5ec;--warn:#c27c00;--warn-soft:#fdf3dc;--crit:#d23030;--crit-soft:#fbe7e7;--off:#7a8694;--off-soft:#eceff2;--info:#2f6fb5;--info-soft:#e8f0fa;
  --c1:#0b5fad;--c2:#d9822b;--c3:#1f9d55;--c4:#8b4fc7;
  --radius:10px;--shadow:0 1px 2px rgba(20,32,46,.06),0 2px 8px rgba(20,32,46,.04);
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font:14px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,"Noto Sans",sans-serif}
a{color:var(--brand);text-decoration:none}a:hover{text-decoration:underline}
h1{font-size:22px;margin:0 0 4px}h2{font-size:17px;margin:0 0 12px}h3{font-size:15px;margin:0 0 8px}
.muted{color:var(--muted)}.small{font-size:12px}.mono{font-family:ui-monospace,Consolas,monospace;font-size:12px}
.topbar{position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:18px;background:#0e2740;color:#fff;padding:0 18px;height:56px}
.brand{display:flex;align-items:center;gap:9px;color:#fff;text-decoration:none!important}
.brand span{display:flex;flex-direction:column;line-height:1.1}.brand b{font-size:16px}.brand small{font-size:11px;opacity:.7}
.mainnav{display:flex;gap:2px;flex:1;overflow-x:auto}
.mainnav a{color:#c9d6e3;padding:8px 11px;border-radius:7px;white-space:nowrap;text-decoration:none}
.mainnav a:hover{background:rgba(255,255,255,.08);color:#fff}.mainnav a.on{background:rgba(255,255,255,.14);color:#fff}
.pill{background:var(--crit);color:#fff;border-radius:10px;padding:0 6px;font-size:11px;font-weight:700}
.userbox{display:flex;gap:12px;align-items:center;font-size:13px;color:#c9d6e3}.userbox a{color:#fff}
.navtoggle{display:none;background:none;border:0;color:#fff;font-size:22px;cursor:pointer}
.wrap{max-width:1320px;margin:0 auto;padding:22px 18px 40px}
.foot{text-align:center;color:var(--muted);font-size:12px;padding:20px}
.pagehead{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;flex-wrap:wrap;margin-bottom:18px}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px;margin-bottom:18px}
.card.flush{padding:0;overflow:hidden}.card.flush>h2{padding:16px 18px 0}
.grid{display:grid;gap:18px}.g2{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:repeat(3,minmax(0,1fr))}.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.kpis{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:14px;margin-bottom:18px}
.kpi{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px;box-shadow:var(--shadow);display:block;color:inherit;text-decoration:none!important}
.kpi .n{font-size:28px;font-weight:750;line-height:1.1;font-variant-numeric:tabular-nums}.kpi .l{color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.04em}
.kpi.ok .n{color:var(--ok)}.kpi.warning .n{color:var(--warn)}.kpi.critical .n{color:var(--crit)}.kpi.offline .n{color:var(--off)}
table.t{width:100%;border-collapse:collapse}
.t th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted);font-weight:600;padding:9px 12px;border-bottom:1px solid var(--line);background:#fafbfc;white-space:nowrap}
.t td{padding:10px 12px;border-bottom:1px solid var(--line);vertical-align:top}
.t tr:last-child td{border-bottom:0}.t tr:hover td{background:#fafcff}
.tablewrap{overflow-x:auto}
.badge{display:inline-block;padding:2px 9px;border-radius:20px;font-size:12px;font-weight:600;white-space:nowrap}
.s-ok{background:var(--ok-soft);color:var(--ok)}.s-warning{background:var(--warn-soft);color:var(--warn)}.s-critical{background:var(--crit-soft);color:var(--crit)}.s-offline{background:var(--off-soft);color:var(--off)}.s-info{background:var(--info-soft);color:var(--info)}
.t-open,.t-assigned{background:var(--warn-soft);color:var(--warn)}.t-in_progress{background:var(--info-soft);color:var(--info)}.t-waiting_parts{background:#f1e8fa;color:#7a3fb5}.t-resolved,.t-closed{background:var(--ok-soft);color:var(--ok)}
.j-queued,.j-sent{background:var(--info-soft);color:var(--info)}.j-done{background:var(--ok-soft);color:var(--ok)}.j-failed{background:var(--crit-soft);color:var(--crit)}.j-cancelled,.j-expired{background:var(--off-soft);color:var(--off)}
.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:#fff;color:var(--ink);padding:7px 13px;border-radius:8px;font:inherit;font-weight:600;cursor:pointer;text-decoration:none!important;white-space:nowrap}
.btn:hover{border-color:#c5ced8;background:#f8fafc}
.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}.btn.primary:hover{background:#094f90}
.btn.danger{color:var(--crit);border-color:#f0c4c4}.btn.ok{color:var(--ok);border-color:#bfe3cc}
.btn.sm{padding:4px 9px;font-size:12px}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
form.inline{display:inline}
label{display:block;font-size:12px;font-weight:600;color:var(--muted);margin:0 0 4px}
input[type=text],input[type=password],input[type=date],input[type=number],input[type=email],input[type=search],input[type=time],select,textarea{width:100%;padding:8px 10px;border:1px solid #cfd7e0;border-radius:8px;font:inherit;background:#fff;color:var(--ink)}
input:focus,select:focus,textarea:focus{outline:2px solid #b7d3f0;border-color:var(--brand)}
textarea{min-height:90px;resize:vertical}
.field{margin-bottom:12px}.fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px}
.filters{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end;margin-bottom:14px}.filters>div{min-width:150px}
.flash{padding:10px 14px;border-radius:8px;margin-bottom:14px;font-weight:600}.flash.ok{background:var(--ok-soft);color:var(--ok)}.flash.err{background:var(--crit-soft);color:var(--crit)}
.issue{border:1px solid var(--line);border-left:4px solid var(--info);border-radius:8px;padding:14px 16px;margin-bottom:12px;background:#fff}
.issue.critical{border-left-color:var(--crit)}.issue.warning{border-left-color:var(--warn)}
.issue .ih{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;flex-wrap:wrap}
.issue .ititle{font-weight:700;font-size:15px}
.issue dl{display:grid;grid-template-columns:110px 1fr;gap:4px 12px;margin:10px 0 0}
.issue dt{color:var(--muted);font-size:12px;font-weight:600;padding-top:1px}.issue dd{margin:0}
.issue .where{color:var(--ink);font-weight:600}
.issue .acts{margin-top:12px;display:flex;gap:8px;flex-wrap:wrap}
.tag{display:inline-block;font-size:11px;font-weight:700;padding:1px 7px;border-radius:5px;background:var(--off-soft);color:var(--muted);text-transform:uppercase;letter-spacing:.03em}
.tag.tech{background:#fff0e0;color:#a85d00}.tag.auto{background:var(--ok-soft);color:var(--ok)}
.labgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(112px,1fr));gap:8px}
.pctile{display:block;border-radius:8px;padding:8px 10px;border:1px solid var(--line);background:#fff;color:var(--ink);text-decoration:none!important;border-top:4px solid var(--ok);min-height:62px}
.pctile:hover{box-shadow:0 2px 10px rgba(0,0,0,.08)}
.pctile.warning{border-top-color:var(--warn)}.pctile.critical{border-top-color:var(--crit);background:#fffafa}.pctile.offline{border-top-color:var(--off);background:#f7f8f9;color:var(--muted)}
.pctile b{display:block;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pctile small{font-size:11px;color:var(--muted)}
.lab{margin-bottom:20px}.lab h3{display:flex;gap:10px;align-items:center}
.pchead{display:flex;gap:18px;align-items:center;flex-wrap:wrap}
.pchead .meta{flex:1;min-width:240px}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:18px;overflow-x:auto}
.tabs a{padding:9px 14px;color:var(--muted);font-weight:600;border-bottom:2px solid transparent;white-space:nowrap;text-decoration:none!important}
.tabs a.on{color:var(--brand);border-bottom-color:var(--brand)}
.kv{display:grid;grid-template-columns:150px 1fr;gap:6px 14px}.kv div:nth-child(odd){color:var(--muted);font-size:13px}
.bar{height:8px;background:var(--line);border-radius:6px;overflow:hidden;min-width:80px}.bar i{display:block;height:100%;background:var(--ok)}
.bar.warning i{background:var(--warn)}.bar.critical i{background:var(--crit)}
.chart{width:100%;height:170px}.legend{display:flex;gap:14px;font-size:12px;color:var(--muted);margin-top:4px}.legend i{display:inline-block;width:10px;height:3px;margin-right:5px;vertical-align:middle;border-radius:2px}
.ring{flex:none}
.empty{text-align:center;padding:30px;color:var(--muted)}
.note{border-left:3px solid var(--line);padding:6px 12px;margin:8px 0;background:#fafbfc;border-radius:0 6px 6px 0}
pre.out{background:#0f1b27;color:#d6e2ee;padding:12px;border-radius:8px;overflow:auto;max-height:340px;font-size:12px;white-space:pre-wrap}
.loginbox{max-width:380px;margin:8vh auto}
.fixdesc{font-size:12px;color:var(--muted);margin-top:4px}
.stack>*+*{margin-top:8px}
@media (max-width:1100px){.kpis{grid-template-columns:repeat(3,1fr)}.g4{grid-template-columns:repeat(2,1fr)}}
@media (max-width:820px){
  .g2,.g3,.g4{grid-template-columns:1fr}
  .navtoggle{display:block;margin-left:auto}
  .mainnav,.userbox{display:none}
  body.navopen .mainnav{display:flex;flex-direction:column;position:absolute;top:56px;left:0;right:0;background:#0e2740;padding:8px}
  body.navopen .userbox{display:flex;position:absolute;top:calc(56px + 9*40px + 16px);left:0;right:0;background:#0e2740;padding:10px 18px}
  .kpis{grid-template-columns:repeat(2,1fr)}
  .issue dl{grid-template-columns:1fr}.kv{grid-template-columns:1fr}.kv div:nth-child(odd){margin-top:6px}
  .wrap{padding:16px 12px 30px}
}
@media print{.topbar,.foot,.noprint,.tabs{display:none!important}body{background:#fff}.card{box-shadow:none;break-inside:avoid}}